FAMtrac Online Courses

We are currently updating our 2021 training calendar.  Course dates will be available later in the year.

Face-to-Face Courses

Basic Counselling Skills 2


This course builds on what participants have learned during the ‘Basic Counselling Skills I’ Training based on the Egan Model of counselling for use by professionals, lay counsellors and those persons interested in learning more about counselling. The course helps you to further develop your practical counselling skills and looks deeper in to counselling theory. In this training we continue to look at the Egan Model by exploring Stages II and III and the relevant skills. Learning Outcomes By the end of this training it is expected that trainees will be able to:

  • Explain the application of systems theory to couple and family relationships
  • Demonstrate an understanding of stage two and three of Egan’s Model
  • Demonstrate the skills of stage 3 & 4 of the Egan model: Advanced accurate empathy, Challenging, Immediacy, and Self-Disclosure
  • Describe the principles of effective conflict resolution and confrontation
  • Demonstrate the skills of stage three of the Egan model: Problem solving, Decision making, and Initiating change
Please Note
  • If you are not a registered mental health professional the Basic Counselling 1 and 2 trainings needs to be completed in order to attend other FAMtrac training.
  • You can also apply for Recognition of Previous Learning if you have completed a Basic Counselling training with another organisation.
Face-to-Face Training This training will be facilitated at our Training Centre: 9 Bowden Road, Observatory, Cape Town Dates: This is a three-day course.
  • 5-7 April 2021
  • 25-27 October 2021
Time slot: 09:00-16:00 Cost: R2250 per person CPD
  • SACSSP: Not Applied
  • HPCSA: Not Applied
Bookings & Payments
  • Book Online or email famtracadmin@famsawc.org.za
  • Bookings need to be made at least 10-days before the first day of training
  • Once booked we will email you an invoice
  • Proof of payment can be emailed to famtracadmin@famsawc.org.za to secure your seat
  • Payment needs to be received 10-days before the first day of training




Basic Counselling Skills 1


This Basic Counselling skills 1 course is the first of a two part module that is based on the Egan Model of counselling for use by professionals, lay counsellors and those interested in learning more about counselling. The course stimulates growth in knowledge, self-awareness and skills development. It aims to enhance participants’ ability to accurately empathize with their clients, developing and applying listening and communication skills, attending skills, active listening, body language and verbal skills such as paraphrasing, reflection, using questions appropriately and summarizing.
Learning Outcomes By the end of this training it is expected that trainees will be able to:

  • Describe the role of self-awareness in the counselling process
  • Explain the basics of systems theory
  • Explain the Egan Model of counselling
  • Demonstrate attending skills
  • Demonstrate active listening skills
  • Demonstrate appropriate responding skills
  • Demonstrate an expanded emotional vocabulary
  • Define and demonstrate basic empathy
  • Demonstrate through role play the first two stages of the Egan Model
Please Note
  • If you are not a registered mental health professional the Basic Counselling 1 and 2 trainings needs to be completed in order to attend other FAMtrac training.
  • You can also apply for Recognition of Previous Learning if you have completed a Basic Counselling training with another organisation.
Face-to-Face Training This training will be facilitated at our Training Centre: 9 Bowden Road, Observatory, Cape Town Dates: This is a three-day course.
  • 22-24 February 2021
  • 7-9 June 2021
  • 27-29 September 2021
Time slot: 09:00-16:00 Cost: R2250 per person CPD
  • SACSSP: Not Applied
  • HPCSA: Not Applied
Bookings & Payments
  • Book Online or email famtracadmin@famsawc.org.za
  • Bookings need to be made at least 10-days before the first day of training
  • Once booked we will email you an invoice
  • Proof of payment can be emailed to famtracadmin@famsawc.org.za to secure your seat
  • Payment needs to be received 10-days before the first day of training




Bringing About Healing in a Traumatised Society*


More informatin coming soon.




Working With Trauma


Life is inherently unpredictable, meaning that all people will at some time face an event that to them will be traumatic. The legacy of apartheid has bequeathed to South Africa a "culture of violence". This is rooted in the notion that violence in South Africa has become normative rather than deviant and it has come to be regarded as an appropriate means of resolving social, political and domestic conflict. As a result the trauma of living in a violent society is a reality for many South Africans. This course aims to equip professionals with a body of knowledge and set of skills to both understand and intervene with those who find themselves the victims of a traumatic event. It will furthermore specifically examine the historical development and respective roles of trauma defusing and critical incident debriefing.

Learning Outcomes:

By the end of this training the learner will be able to:

  • Discuss the need for trauma support in the South African Context
  • Describe the cycle of violence
  • Understand the historical overview of trauma research and the psychological impact it can have on people’s lives
  • Define trauma and traumatic events
  • Demonstrate a working understanding of the physiology of the brain as it applies to trauma
  • Demonstrate a working understanding of the central nervous system and its function in trauma
  • Explain the difference between trauma debriefing and trauma support
  • Describe Post Traumatic Stress Disorder
  • Demonstrate essential counseling skills in the trauma defusing process
  • Demonstrate the application of the steps in the trauma defusing process
  • Describe vicarious trauma
  • Explain the ethical responsibility to remain accountable through supervision when working the area of trauma
  • Describe the importance of self-care
Please Note
  • If you are not a registered mental health professional the Basic Counselling 1 and 2 trainings needs to be completed in order to attend other FAMtrac training.
  • You can also apply for Recognition of Previous Learning if you have completed a Basic Counselling training with another organisation.
Face-to-Face Training This training will be facilitated at our Training Centre: 9 Bowden Road, Observatory, Cape Town Dates: This is a three-day course.
  • 19-21 April 2021
  • 1-3 November 2021
Time slot: 09:00-16:00 Cost: R3000 per person CPD
  • SACSSP: Applying 2021
  • HPCSA: Not Applied
Bookings & Payments
  • Book Online or email famtracadmin@famsawc.org.za
  • Bookings need to be made at least 10-days before the first day of training
  • Once booked we will email you an invoice
  • Proof of payment can be emailed to famtracadmin@famsawc.org.za to secure your seat
  • Payment needs to be received 10-days before the first day of training




Counselling in an Electronic Environment


COVID 19 has shifted the landscape so dramatically that all industries find themselves trying to define the new normal. Social work and the counseling profession is no different. Very few if any counselors/ social workers would have had any formal training in working with clients in an online forum. In an attempt to start a conversation around the unique considerations in this environment the South African Council for social services professions released interim ethical guidelines regarding technology- supported social work services. (General notice 6 of 2020). This training aims to continue the conversation along with the careful consideration of how to adapt traditional counseling skills in technology-supported social work services/ counseling. This training will also provide the learner an opportunity to explore and develop competence in utilizing online platforms. Learning Outcomes By the end of this training the participants should be able to:

  • Discuss the evolution in traditional social work as a result of COVID-19 and greater online capabilities in south Africa.
  • Identify the emerging ethical dilemmas in technology supported counseling
  • Describe the current framework to guide ethical practice in technology supported counseling as it applies to the profession, client system, colleagues and broader society.
  • Identify the adaptions in soft skills required in technology supported counseling. (attending behavior, contracting, containing.)
  • Show awareness of potentially distracting/ unprofessional behaviors in technology supported counseling.
  • Demonstrate a basic level of competence in at least three online counseling platforms.
  • Demonstrate contingency planning in the event of a technology failure.
Please note This training is intended for registered social workers, psychologists, registered counsellors, other mental health professionals Participants will only be awarded a certificate after attendance of all four online sessions and submission of all their PoE activities by the end of the training. This training is an online exclusive Click Here to go to the Online Courses page Facilitated in Partnership with AntConsulting




Basic Counselling Skills 3*


More information coming soon.




Counselling Blended Families*


More informatin coming soon.




Bereavement Counselling Skills*


More informatin coming soon.




Divorce Counselling Skills*


More informatin coming soon.




McMaster's Family Counselling Skills*


More informatin coming soon.




Prepare/Enrich*


More informatin coming soon.




Sexual Counselling Skills*


More informatin coming soon.




Starting and Runnning Your Private Practice*


More informatin coming soon.




Stress Management*


More informatin coming soon.




Supervision Skills*


More informatin coming soon.





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