FAMSA Training Centre

Basic Counselling Skills 1 - Online Training

This Basic Counselling skills 1 course is the first of a two part module that is based on the Egan Model of counselling for use by professionals, lay counsellors and those interested in learning more about counselling.


The course stimulates growth in knowledge, self-awareness and skills development. It aims to enhance participants’ ability to accurately empathize with their clients, developing and applying listening and communication skills, attending skills, active listening, body language and verbal skills such as paraphrasing, reflection, using questions appropriately and summarizing.

Learning Outcomes

By the end of this training it is expected that trainees will be able to:


  • Describe the role of self-awareness in the counselling process

  • Explain the basics of systems theory

  • Explain the Egan Model of counselling

  • Demonstrate attending skills

  • Demonstrate active listening skills

  • Demonstrate appropriate responding skills

  • Demonstrate an expanded emotional vocabulary 

  • Define and demonstrate basic empathy

  • Demonstrate through role play the first two stages of the Egan Model

Please Note

If you are not a registered mental health professional the Basic Counselling 1 and 2 trainings needs to be completed in order to attend other FAMtrac training.  You can also apply for Recognition of Previous Learning if you have completed a Basic Counselling training with another organisation.

Online TrainingO

This training will be facilitated online by means of the Zoom Application.  Zoom can be accessed on most smart phones, tablets and computers.  You will need to make use of a camera and microphone and have access to a stable internet connection.

Seven online sessions:  3, 5, 7, 12, 14, 17, 19, August 2020

Time slot: 10h00 to 12h30


Days of the week: Mondays, Tuesdays and Thursdays

Cost: R2250 per person



  • SACSSP:   Not Applied

  • HPCSA:    Not Applied


Bookings & Payments

  • Bookings need to be made at least 10-days before the first day of training

  • Once booked we will email you an invoice

  • Proof of payment can be emailed to famtrac@famsawc.org.za to secure your seat

  • Payment needs to be received 10-days before the first day of training

Our Partners

Section 18a Registration

NPO No: 002 888/ PBO no: 930006613

VAT No: 4920124478

BHF No: 090 009 0059684

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