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Adult Students

FAMSA Training Centre

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Basic Counselling Skills 1

This Basic Counselling course is the first of a two-part module that is based on the Egan Model of counselling for use by professionals, lay counsellors and those persons interested in learning more about counselling. The course stimulates growth in knowledge, self-awareness and skills development. It aims to enhance participants' ability to accurately empathise with their clients, developing and applying listening and communication skills, attending skills, active listening, body language and verbal skills such as paraphrasing, reflection, using questions appropriately and summarising.


Please note

  • A minimum requirement to attend other FAMtrac Trainings is the Basic Counselling Skills 1 and 2 trainings or a recognized Basic Counselling skills training. 

  • Recognition of non FAMtrac trainings will be considered on an individual basis.



  • SACSSP:   Not Applied

  • HPCSA:     Not Applied



  • Bookings need to be made at least 10-days before the first day of training

  • Proof of payment can be emailed to to secure your seat

  • Please Click Here for our booking and payment guidelines


Learning Outcomes 

By the end of this training it is expected that trainees will be able to: 

  • Understand the role of self awareness in the counselling process

  • Explain the basics of systems theory

  • Explain the Egan Model of counselling

  • Demonstrate attending skills

  • Demonstrate active listening skills

  • Demonstrate appropriate responding skills

  • Demonstrate an emotional vocabulary

  • Understand and be able to demonstrate basic empathy

  • Demonstrate the first two stages of the Egan Model

Course Outline

  • An introduction to Systems Theory

  • An introduction to the Egan Model of Counselling

  • An overview of the Skills of Attending to the client

  • Understanding Communication

  • Understanding and applying Active Listening

  • Understanding and applying the Skill of Reflecting

  • The ability to formulate an Accurate Empathic response

  • An introduction to the Psychosocial Stages

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