FAMSA Training Centre

Supervision Skills - Online Training

Various authors, e.g. Epstein; Austin and Akin describe supervision as a scientifically based process whereby the supervisor guides the supervisee in the development of his / her professional capacity to enable him / her to function independently and autonomously. In implementing this responsibility, the supervisor performs supervisory functions in interaction with the supervisee in the context of a positive professional relationship.


The rationale for the Supervision Framework for the Social Work Profession in SA: 2012, was to address the:

  • decline in the productivity and quality of social work services rendered

  • lack of supervision

  • lack of adequate training of supervisors


It is now a legislative requirement for all social workers to be supervised by social work supervisors who have attended a supervision course recognized by the SACSSP.

FAMSA Western Cape has been running SACSSP CPD accredited supervision training since 2010 when CPD was implemented for the Social Work Profession in SA.

FAMSA Western Cape has also been the leader in the field by being (as far as known) the first to establish a Supervisor’s Forum for supervisors in 2001. The aim of the Supervisor’s Forum was:

  • to create a career path for social workers

  • to support the fledgling supervisors

  • to educate and equip them about the practice of supervision

  • to keep them administratively accountable to ensure a quality ethical service


FAMSA Western Cape continues to equip and support social work supervisors and has adjusted to the restrictions of the COVID 19 pandemic by offering an online supervision training.

Online TrainingO

This training will be facilitated online by means of the Zoom Application.  Zoom can be accessed on most smart phones, tablets and computers.  You will need to make use of a camera and microphone and have access to a stable internet connection.

Nine online sessions:  3, 6, 10, 13, 17, 20, 24, 27, 31 July 2020


Time slot: 10h00 to 12h30


Days of the week: Mondays and Fridays

Cost: R2500 per person 


Activities will be provided after each section for trainees to complete as part of a PoE.  

Participants will only be awarded a certificate after attendance of all nine online sessions and submission of all their PoE activities by the end of the training.


Please note

  • This training is intended for registered social workers, psychologists, registered counsellors, other mental health professionals and human resource staff.



  • SACSSP:   Applied

  • HPCSA:    Not Applied




Learning Outcomes

By the end of this training the participants should be able to:

  • Have some understanding of how their experience with receiving supervision might impact on their practice of giving supervision.

  • Indicate the importance of the objectives, principles and values of supervision and have a clear understanding of the definition of supervision.

  • Have a clear understanding of how they are complying with the norms and standards of the supervision framework.

  • Have a clear understanding of what they need to put in place for them to be fully compliant with the norms and standards of the supervision framework.

  • Demonstrate an ability to implement the theory related to the administrative, supportive, motivational and personality enrichment functions in handling a difficult supervisee.

  • Demonstrate an ability to support a supervisee with his / her job-related tensions.

  • Complete an educational assessment and PDP on a supervisee.

  • Plot a supervisee on the PM assessment scale and indicate the most applicable supervision style.

  • Demonstrate an awareness of insight gained from completing a multicultural awareness and diversity questionnaire and how to apply this to the supervision practice.

  • Do a supervision contract with a supervisee on the prescribed template.

  • Have a fair understanding of their confidence and assertiveness levels and how this is impacting on your supervision practice.

  • Have completed the evaluation form in the workbook.


Course Outline

Session One:

  • Establishing Expectations and Norms for the training

  • Objectives, Principles, Values and Definition of Supervision

Session Two:

  • Supervision Framework for the Social Work Profession in South Africa

    • Rationale for the Supervision Framework

    • Conceptual Supervision Framework

    • Contextual Supervision Framework

    • Norms and Standards of Supervision


Session Three:

  • The Functions of Supervision

    • Administrative

    • Supportive

    • Motivational

    • Personality enrichment


Session Four:

  • The Functions of Supervision

    • Educational

    • Modelling


Session Five:

  • Application of the Situational Leadership Supervision Modal

    • Determining the main Key Performance Areas of the post

    • Determining the Professional Maturity level of the worker

    • Determining the Supervision Style

    • Supervision Phases and SLS model

    • Regressive cycle


Session Six:

  • Multicultural and Diversity issues impacting on the Supervisory Relationship

    • Neuroscience basis for discrimination

    • Unconscious discrimination

    • Cultural Friendliness

    • “Red Brain” and “Green Brain”


Session Seven:

  • Contracting in Supervision

    • Determine the Professional Maturity level of the Supervisee

    • Determine the Supervision Style

    • Do a PDP

    • Establish mutual Expectations, Responsibilities and Roles

    • Explore the diversity issues impacting on the supervisory relationship


Session Eight:

  • Making the Transition to become a Supervisor

    • Challenges and Frustrations

    • Making the Transition

    • Factors influencing the Transition from Worker to Supervisor


Session Nine:

  • Tools in Supervision

    • Dan Siegel’s attuned communication

    • Johari’s window

    • Emotional intelligence principles of giving feedback

    • Imago principles to receiving feedback

    • Transactional analysis ego states

    • The Karpman drama triangle

    • Stephen Covey’s time management

    • The Thinking Environment on the work of Nancy Kline

    • Presenter’s tools:
      Assertiveness circles and pendulum
      Bodily sensation, emotional feelings, thoughts and behaviour

      Letters of:

      • Concern

      • Expectation

      • Support

      • Appreciation

Reflection diary

  • Support for Supervisors

  • FAMSA Western Cape’s Supervisor’s Forum

  • Supervision for the supervisor

  • Reference book edited by Prof Lambert Engelbrecht from the University of Stellenbosch titled:
    “Management and Supervision of Social Workers”, 2nd edition, 2019

Our Partners

Section 18a Registration

NPO No: 002 888/ PBO no: 930006613

VAT No: 4920124478

BHF No: 090 009 0059684

  • YouTube
  • Facebook