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Staff development training

FAMSA Western Cape has developed a distinctive competence in supervision. We have recently trained 77 of the Department of social development’s supervisors in supervision theory and practice. The supervision addresses:

  • Supportive supervision
  • Educational supervision
  • Administrative supervision
  • The national supervisory frame work, incorporating norms and standards

Our Basic Lay Counselling Course can be adapted and condensed to meet your companies’ needs with a two, three or four day option. This training program is designed to equip managers, supervisors and peer counsellors with the core skills for assisting troubled employees. It covers special work-related issues, such as:

  • Confrontation and conflict resolution
  • The supportive role of a manager
  • Trauma in the work place
  • Dealing with retrenchment
  • Dealing with sexual harassment
  • Dealing with personal and work stress
Wellness days

For more information regarding Wellness Days, please call our Employee Wellness/Training Department 021 447 7951 or email 

Ad Hock Talks

FASMA offers a range of informative talks which provide insight into the following topics:

  • Stress management: Stress is an all-too-familiar condition, which we tend to overlook whilst trying to make the most of our lives.  However, it is vital not to overlook this ticking time bomb ...
  • Domestic violence awareness: The normalisation of violence in South Africa has contributed to a culture of violence which has an immense impact on families and the community.  However, it also has a secondary effect on the workplace and ultimately productivity. 
  • HIV and AIDS/TB: HIV and TB are the leading cause of premature death in the Cape Metropole (Western Cape mortality profile, MRC, May 2009).  This statistic indicates the great need to address, both HIV/AIDS and TB in the Western Cape.
  • Relationship enrichment: Relationships encompass so much more than the family setting, but extend to all areas of our lives, including relationships in the workplace.  Relationships are so central in our lives that it is worthwhile to strengthen and invest in them.

All talks can be adapted to the employer’s requirements.


A company’s employees are there most valuable asset.  Unhappy employees however can also be your greatest liability.  All individuals will at some point face a situation that will overwhelm their normal coping mechanisms. Counselling is an effective way to support the individual to gain perspective and once again feel in control.  Our counsellors are able to support your employees to return to their full potential.

Here are some of the ways this can be accomplished:

  • It remains the prerogative of the employer to decide how many sessions per employee per year they would allocate.
  • All requests for EWP counselling sessions are coordinated by FAMSA head office.
  • Sessions will be scheduled for employees at a FAMSA satellite office which is convenient for them in terms of travelling and time.
  • The first session is approximately one and a half hours.
  • If further sessions are needed each follow up session will be one hour.
Trauma debriefing

Violence and other social upheavals are daily occurrences in our society, for example, being held hostage in an armed robbery, hijacking, sudden unexpected death, an accident, but to name only a few. When individuals or groups experience such an event, they are often traumatized.  Trauma can have debilitating effects on the victim, which can impact negatively on productivity along with all other areas of their life.  It is imperative to address trauma as soon as possible in order to minimise the long term effects on the individual and those around her/him.

FAMSA counsellors are experienced in working with trauma and helping the individual/group find ways of dealing with the effects of trauma and moving forward.

At the heart of just about any work related problem is a dysfunctional relationship. Dysfunctional because one or both parties are unable to effectively communicate or resolve the problem at hand. The picture becomes more complicated when the boundaries between work and home life become blurred.

It is often very difficult for employees to separate work and home life with the respective issues.

Dysfunctional relationships make for unproductive employees.

With this framework in mind FAMSA has been able to add exceptional value to any Employee Wellness Program as FAMSA’s core business is relationships.

In all that we do, it comes down to a few simple principles that add immense value to the work place.  We enable people to:

  • Listen
  • Understand
  • Resolve Conflict
  • Problem solve

In so doing we believe that FAMSA’s Employee Wellness Program is impacting on multiple systems.  We usually work with the employee, group or perhaps even the employee and their family.  But they in turn will be part of the larger work environment.

Like the pebble that is cast in the pond, we rarely see nor are aware of just how far the ripple effect will expand.